SHIPPING & RETURNS
SHIPPING POLICY
Processing Time
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Orders are processed within 2–3 business days.
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Orders placed on weekends or holidays will be processed the next business day.
Shipping Options & Delivery
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Standard shipping (3–5 business days) is available through USPS/UPS.
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Expedited shipping may be available at checkout.
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Tracking information will be emailed/texted once your order ships.
Delays & Responsibility
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We are not responsible for carrier delays, weather disruptions, or incorrect addresses provided by the customer.
RETURNS & EXCHANGE POLICY
All Sales Final
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Because our candles are handmade, all sales are final.
Damaged or Defective Items
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If your order arrives damaged or defective, please email us within 7 days of delivery.
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Include photos of the damaged product and packaging.
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We will arrange a replacement or issue store credit.
Refunds
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Refunds are only provided if we cannot fulfill your order.
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Approved refunds are returned to the original payment method within 5–7 business days.